Contact support
Email: contact@viavelatechnologies.com
We can help with OTP and login, account profile, Equb membership, payment verification, balances, draws, notifications, and privacy requests.
What to include
- The phone number on the account (never send an OTP or password).
- The HUSTLER screen or feature where the problem occurred.
- For a payment issue: the Chapa reference, date, amount, and status shown in HUSTLER.
- A screenshot with passwords, OTPs, and payment secrets hidden.
Response
We aim to acknowledge support requests within two business days. Payment disputes may require additional provider or administrator reconciliation.
HUSTLER support will never ask you to share an OTP, password, secret API key, or full card/bank credentials.